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FAQ'S

Products

DO YOU USE CONFLICT FREE AND ECO FRIENDLY GEMS?

DO YOU OFFER CUSTOM AND SPECIAL ORDERS?

WILL MY JEWELRY LOOK LIKE THE PIECE PICTURED ON THE WEBSITE? We make every effort for our photographs to accurately display the colors and images of our products. However, we cannot guarantee that your electroic device's screen will accurately display any color in those photographs. All measurements provided are approximate. If you purchase a made-to-order piece, the item you purchase may vary slightly from the pictured product on the website.

MY ORDER SAYS IT IS "CUSTOM MADE." WHAT DOES THAT MEAN?

Read About Jewelry Care Here

HOW DO I CARE FOR MY JEWELRY?

Placing an Order-Other Options

I PREFER NOT TO ORDER ONLINE. IS THERE ANOTHER WAY TO MAKE A PURCHASE?

CAN I PLACE AN ORDER FROM AN INTERNATIONAL ADDRESS

Shipping
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HOW DO YOU SHIP?

DO YOU REQUIRE A SIGNATURE UPON DELIVERY?

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?

DO YOU SHIP INTERNATIONALLY?

Returns/Exchanges

HOW DO I RETURN OR EXCHANGE A PURCHASE? I hope you are thrilled with your jewelry purchase. If, however, for any reason you are not satisfied, I will happily accept exchanges or refunds within 10 days of purchase. After 10 days, all sales are final. NOTE: custom, special orders, and promotional items are non-refundable. Returned items will be inspected and only returned for exchanges and refunds after verification and condition of the returned item. All returns must be in original condition and original packaging. Refunds will be processed within 5 days from the date the return is received.

CAN I CANCEL AN ORDER? An order cannot be updated or canceed after it has shipped. After you receive the order, you can return it for a refund and/or exchange according to our Return and Exchange policy.

HOW MUCH DOES RETURN SHIPPING COST?

CAN I RETURN A CUSTOM OR SPECIAL ORDER Custom orders, special orders and promotional items cannot be canceled or returned.

Privacy Policy
Read our Privacy Policy Here

WHAT IS YOUR PRIVACY POLICY?

Other

DO YOU OFFER GIFT WRAPPING?

DO YOU OFFERS REPAIRS?

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